Shipping policy

Shipping Policy

Last updated:

We’re excited to get your order to you and we do our best to make the process quick and easy.

Order Processing

We usually prepare and ship your order within 1–3 business days.
As soon as it’s on the way, you’ll receive a confirmation email with a tracking link.

Delivery Times

Here’s what you can expect:

Switzerland: 2–5 business days
Europe: 4–10 business days
International: 7–15 business days

Please keep in mind that these are estimated delivery times and can sometimes vary.

Shipping Costs

Shipping costs are calculated at checkout based on your location.
From time to time, we may offer free shipping promotions.

Delays

Sometimes delays happen (for example with customs or the postal service).
While we can’t control these, we’ll always do our best to support you if anything comes up.

Lost or Missing Packages

If your order shows as delivered but you can’t find it:

Check around your delivery location or with neighbors
If it’s still missing, contact us and we’ll help you figure it out

Shipping Address

Please double-check your shipping details before placing your order.
If something looks wrong, contact us as soon as possible and we’ll try to fix it.